1.WHY WE COLLECT PERSONAL DATA
We use personal data to market our services to potential insurance clients, for ongoing client administration and communication and supplier administration and communication. We are required by data protection laws to have a legitimate reason to process and use personal data. Our grounds for processing are:
Marketing in our legitimate business interests in order to grow and maintain our business;
Client and supplier administration and communications to support the delivery of our services under contract to our clients and in our legitimate business interests where we have lawful purpose for processing your data e.g. for maintaining our accounts and records, communication and gathering market intelligence in order to develop and improve our products and services. We will ensure that the processing of your personal data does not affect your rights under applicable data protection laws.
We may also process personal data in order
to prevent, identify and investigate fraud or any activity that is in the public interest;
to defend ourselves against or make any legal claims;
to comply with a legal or regulatory obligation e.g. where we are required to maintain records of any transactions or for compliance with international legal and regulatory authorities.
2. INFORMATION WE MAY COLLECT ABOUT YOU
Most of the information we hold is collected from the individuals it relates to or is provided by their colleagues or employer. We maintain the minimum records required to achieve our purposes, all the information we collect is necessary for us to manage our relationships with clients and suppliers.
We may collect and process the following personal data about individual company representatives of our marketing prospects, clients and suppliers:
Name, individual job title, contact details, opt-out consents, IP addresses, details of existing service provision if one of our clients or suppliers, Client administration and comms Client name
Where a supplier is a sole trader we will hold the transaction history, payment records and financial information.
All websites capture the IP addresses of visitors to the website.
Information about corporate representatives of marketing prospects is also provided to us through our online enquiry form and face to face at industry events. We supplement this information through research using publicly available sources on the internet.
The cookie is used to collect IP addresses so that we can determine which businesses are potentially interested in talking to us. Non-business IP addresses are not retained once they have been identified
3. SHARING AND SAFEGUARDING YOUR PERSONAL DATA
All personal data supplied to us is stored on secure servers and only accessed and used in line with our data protection policies and procedures. Your personal data will only be accessed by our employees or authorised third parties who require the information for business purposes. In circumstances where it is necessary to share your personal data with a third party, there are contractual agreements in place to ensure the security and confidentiality of your personal data and the information will only be used for the specific purpose for which it has been provided to them.
3.1. OUR GROUP COMPANIES
3.2. AUTHORISED THIRD PARTIES
We may also be required to allow authorised third parties, including service providers and suppliers, access to your personal data, for the purposes stated in section 2 of this notice. Any data sharing with third parties will be in compliance with applicable data protection laws.
Some third parties are connected with the insurance services we support such as the insurance company, the Insurance Ombudsman (at the instigation of the customer). Others are connected with us including, financial services regulators and other Kasko group companies as described above. All data sharing with third parties is in compliance with applicable data protection laws.
3.3. GOVERNMENTAL, LEGAL AND REGULATORY AUTHORITIES
It may be necessary for us to share your personal data with financial and regulatory organisations (e.g. the Financial Ombudsman Service, the Financial Conduct Authority, the Information Commissioner’s Office) or law enforcement agencies (including courts) in order to assist them with enquiries, investigations or proceedings and ensure our compliance with our regulatory and legal requirements. As a financial services company, we are required to have certain processes in place with regards to anti-bribery and corruption, money laundering and fraud. If any criminal offence is detected or suspected, we may share data with third parties (e.g. law enforcement agencies, fraud prevention agencies, anti-money laundering agencies) in order to prevent crime or aid investigations if crime is identified.
We use personal data relating to corporate representatives to send information about our products and services and those of other companies in our group which may be of interest. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of our Group.
If you no longer wish to be contacted for marketing purposes, please click here.
5.EXPORT OF PERSONAL DATA OUTSIDE THE EEA
Our email service providers are located outside of the EEA but in all cases we have ensured that these companies use the approved Standard Contractual Clauses for data transfers so that an adequate level of data protection exists for customer personal data. In addition we hold only minimal data with our email service provider as an added safeguard.
Contracts incorporating the approved Standard Contractual Clauses are in place between Kasko group companies to ensure uninterrupted dataflows.
6. YOUR RIGHTS
Our policies comply with relevant data protection law and we are required to tell you about your rights and our obligations with regards to your rights and our obligations with regards to the processing and control of your personal data, however not all of the following may be applicable in our business dealings:
- The right to be informed;
- The right to access your personal data;
- The right to rectification;
- The right to erasure;
- The right to restrict processing;
- The right to data portability;
- The right to object to processing;
- The right to withdraw consent;
- Rights related to automated decision making including profiling;
For further information regarding your rights, please visit the Information Commissioner’s Office’s website or click on the links provided above.
If you have any questions regarding privacy or how we use personal data, you may contact our Data Protection Coordinator at Kasko LTD, 78 York Street, London, United Kingdom, W1H 1DP or email us at email@example.com
7. DATA RETENTION
We hold our records for six years from termination of contracts with customers and suppliers. Data used for marketing purposes will be held indefinitely so long as the individual remains in role and the consent to marketing remains in place.
8. OTHER WEBSITES
10.YOUR RIGHT TO COMPLAIN
Should you have any concerns regarding how we process your personal data, then please contact our Data Protection Coordinator at the address given above. Individuals also have the right to report concerns to the Information Commissioner’s Office in the UK. For more information please visit their website at www.ico.org.uk or write to them at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. In the EU individuals have the right to raise any concerns about how we process your personal data to our German offices at Hoheluf