​Who we are

 

We are an InsurTech business working with some of the biggest and most innovative insurers in Europe, and have been growing our customer base steadily.

 

We have an amazing technology platform, a broad range of clients that are keeping us busy, lots of experience, an amazing network of InsurTech and Insurance experts, and a clear vision of where the insurance industry is going and how we can help it get there. Our solutions combine deep insurance expertise with cutting-edge tech and AI capabilities — helping our clients move faster, make smarter decisions, and build better products. And behind all of it is a team that makes it happen. 

 

Our team is a diverse group of professionals with backgrounds in insurance, tech, humanities, and beyond - and we believe that variety is our strength. We're collaborative, ambitious, always curious, and increasingly excited about what AI makes possible. Now, we are looking for a new team member to join our journey!

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The Job

 

We are seeking a proactive and versatile Operations & Business Support Specialist to join our team in a central support role that touches almost every part of the business — from marketing and sales to project delivery and client work, including directly supporting our CEO and CTO.  

 

This is not a siloed role. You'll shift contexts frequently, move from high-level coordination to detailed execution, and work closely with the leadership team while also being trusted to run things independently. You'll be expected to work in an AI-enabled way as a matter of course — using AI tools and working closely with our AI-enabled tech team to get things done faster and smarter, and bringing a process-oriented, detail-driven mindset to everything you do. 

If you enjoy variety, thrive on making things run smoothly, continuously push the boundary of what good looks like and are excited about working at the frontier of how AI-first teams operate — this role is for you.

 

Responsibilities include:

 

• Internal coordination: Manage day-to-day administrative support across the business — leveraging AI tools to work efficiently and at scale

• Leadership support: Work closely with our CEO and CTO, helping them stay on top of priorities, actions, and decisions 

• Project delivery: Drive projects and recurring tasks across the business from start to finish, always looking for ways to do things better along the way 

• Marketing support: Assist with marketing activities including content, campaigns, and coordination — helping the team show up consistently and professionally

• Client & business development support: Assist with research, coordination, outreach, and client-facing activities to support the growth of the business

• Process improvement: Identify inefficient or repetitive tasks, take ownership of running them, and work with our tech team to improve and automate where possible 

• Documentation: Create and maintain AI prompts and instructions that capture organisational knowledge and make it accessible across the team 

• Analytical support: Help with data, analysis, and structured problem-solving to support business and product decisions as needed

• Ad-hoc work: Jump into whatever is needed — this is a role where no two weeks look the same

 

This is more than a support role — it's a chance to work at the heart of a fast-moving company, contribute across teams, and help define how an AI-first business gets things done.

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About You

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• Fluent in Latvian and English (German is a strong plus)

• Previous background in administration, operations, or a similar support role

• A genuine interest in AI — you're either already using AI tools day-to-day or actively looking to, and you naturally spot where they could make a difference

• Strong organisational, prioritisation, time management skills - you enjoy keeping things on track and running smoothly and are equally flexible to appreciate that things change day to day

• Clear and professional communication skills, both written and verbal

• A proactive mindset - you see what needs to be done and take initiative

• Flexibility and eagerness to learn as both the role and the technology around it evolve

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We Offer

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• A monthly salary of € 1800 - 2500, before tax

• Stock options so you own part of KASKO

• A collaborative and international working environment 

• Hands-on experience building an AI-first company — and the skills and career opportunities that come with it 

• Unlimited holiday, health insurance, and paid sick leave for your well-being

• Flexible working hours and remote work from anywhere in Latvia

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*KASKO is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate based on race, religion, national origin, colour, gender, gender identity or expression, sexual orientation, age, marital or parental status, disability status, or any other characteristic protected by law. Our aim is to ensure that all employees and job applicants are given equal opportunity and that our organisation is representative of all sections of society.

*By submitting your CV, you agree that your personal data is processed by KASKO for recruitment purposes only. You reserve the right to withdraw your application at any time by contacting us at careers@kasko.io  You can find the full Candidate Privacy Notice here.